Privacy Policy for Flat Clearance Hackney

At Flat Clearance Hackney, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our services. Please read this policy carefully to understand our practices regarding your personal information.

Information We Collect

We may collect and process the following types of personal information:

Personal Identification Information: Name, email address, phone number, and mailing address.
Demographic Information: Age, gender, and interests.
Usage Data: Information on how you access and use our services, including your IP address and browser type.
Transactional Information: Details of transactions you carry out through our services.

How We Collect Information

We gather information through various methods, including:

Direct interactions: When you provide information directly to us, such as when you fill out forms or engage with our services.
Automated technologies: As you navigate through our website, we may automatically collect technical data about your equipment, browsing actions, and usage patterns.
Third parties: We may receive information about you from third-party sources.

Use of Your Information

We use the collected information for various purposes, including:

To provide and maintain our services: Ensuring that our services are functioning correctly and improving them over time.
To notify you about changes: Informing you about updates to our services or policies.
To manage your account: Processing your transactions and managing your account details.
To provide customer support: Assisting you with inquiries and resolving issues.
To collect analysis or valuable information: Understanding how our services are used to improve user experience.

Legal Basis for Processing

Our legal basis for collecting and using your personal information depends on the context and the purposes for which we collect it, including:

Consent: You have given clear consent for us to process your personal data for a specific purpose.
Performance of a contract: Processing your data is necessary for fulfilling our contractual obligations to you.
Legal obligations: We may process your information to comply with relevant laws and regulations.

Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties, except in the following circumstances:

Trusted third parties: We may share your information with trusted third parties who assist us in operating our website, conducting our business, or providing services to you.
Legal requirements: We may disclose your information when required by law or in response to valid requests by public authorities.
Business transfers: In the event of a merger, acquisition, or sale of part of our business, your information may be transferred as part of that transaction.

Third-Party Services

Our website may contain links to third-party sites. We are not responsible for the privacy practices or the content of those third-party sites. We encourage you to read the privacy statements of any third-party websites you visit.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. These include:

Encryption: Protecting your data during transmission.
Access controls: Limiting access to your personal information to authorized personnel only.
Regular audits: Conducting periodic reviews of our data collection, storage, and processing practices.
Secure servers: Storing your personal information on secure servers to prevent unauthorized access.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

Access: You have the right to request access to the personal information we hold about you.
Correction: You can request that we correct any inaccurate or incomplete personal information.
Deletion: You may request that we delete your personal information, subject to certain exceptions.
Restriction of Processing: You can request that we limit the processing of your personal information.
Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format.
Objection: You can object to the processing of your personal information under certain circumstances.

Exercising Your Rights

To exercise any of these rights, please contact us using the methods described in the Contact section of our website.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal information from a child, we will take steps to delete such information from our records.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will be effective immediately upon posting. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Acceptance of Changes

By continuing to use our services after changes have been posted, you acknowledge and accept the updated Privacy Policy.

Consent

By using our services, you consent to the terms of this Privacy Policy.

Additional Information

If you have any questions or concerns about this Privacy Policy or our data practices, please refer to the Contact section of our website for further information.